May 25, 2018

Your privacy is of great importance to Hogenkamp Klompen en Souvenirs BV. We therefore adhere to the privacy law. This means that your data is safe with us and that we always use it properly. In this privacy statement we explain what we do at the online store https://www.klompjes.com with information we learn about you.

If you have any questions, or would like to know exactly what information we keep about you, please contact Hogenkamp Klompen en Souvenirs BV.

Handling order
When you place an order with us, we use your personal data to process it properly. We may then provide your personal data to our delivery service to have the order delivered to you. We also receive information about your payment from your bank or credit card company. For this we use your name and address details, e-mail address, telephone number and billing address. We are legally obliged to do this. We store this information until your order has been completed and seven years thereafter (this is the legal retention obligation).

Contact form and Newsletter
You can ask us questions or make requests using the contact form. We use your e-mail address, telephone number and name and address details for this purpose. We have a legitimate interest in this. We keep this information until we are sure that you are satisfied with our response and three months thereafter. This way we can easily access the information for follow-up questions. We can also train our customer service to become even better. You can subscribe to our newsletter. Here you can read news, tips and information about our products and services. You can cancel this subscription at any time. Every newsletter contains an unsubscribe link. You can also report this via your account. Your email address will only be added to the subscriber list with your permission. This data will be retained until you cancel the subscription.

Your account
You must first register for certain parts of our online store. You will then need to provide information about yourself and choose a username. We will then create an account into which you can log in with that username and a password of your choice. For this we use your nickname, name and address details, telephone number, e-mail address and billing address. We have a legitimate interest in this. We store this information until you cancel the account. We store this information so that you do not have to enter it again and again and so that we can contact you more easily if necessary at the online store. You can change information via your account whenever you want.

Advertisement
We would like to send you advertising about offers and new products or services. We do this:

• by email
• via social media

You can object to this advertising at any time. Each letter explains how to do this. Each email contains an unsubscribe link. You can block us or use the unsubscribe option. You can also report this via your account.

Location data
Sometimes it is necessary for our online store https://www.klompjes.com to find out where you are. We will then ask separately whether we can know this and only if you give permission will we receive this information. We use the navigation and location software on your phone, tablet or computer for this service. We have no control over what the makers of this software (such as Google Maps) do with it. So always read their privacy statements.

Advertisements
Our webshop has advertisements. We do not publish these ourselves, ad agencies that we work with. These agencies keep track of whether you like them, and use that information to only make nice or interesting advertisements and offers in the future.

Provision to other companies or institutions
With the exception of the aforementioned partners, we do not, under any circumstances, provide your personal data to other companies or institutions, except when we are legally obliged to do so (for example, if the police require it if there is a suspicion of a crime).

Social media buttons are included in our web store. The administrators of these services collect your personal data.

Google Analytics
We use Google Analytics to keep track of how visitors use our web store. We have concluded a processing agreement with Google. It contains strict agreements about what they are allowed to keep. We allow Google to use the obtained Analytics information for other Google services. We do not allow Google to anonymize the IP addresses.

Security
Security of personal data is of great importance to us. To protect your privacy, we take the following measures:

• Access to personal data is protected with a username and password - We take physical measures such as locks and safes to protect access to the systems in which personal data is stored - We use secure connections (Secure Sockets Layer or SSL) that secure all information between you and our website is shielded when you enter personal data.

Changes to this privacy statement
When our online store changes, we must of course also adjust the privacy statement. So always pay attention to the date above and check regularly for new versions. We will do our best to announce changes separately.

Access, change and delete your data
If you have any questions or would like to know what personal data we have about you, you can always contact us.
See contact details below.

You have the following rights:

• get an explanation about what personal data we have and what we do with it
• insight into the exact personal data we have
• to have errors corrected
• the removal of outdated personal data
• withdrawing permission
• object to a particular use

Please note that you always clearly state who you are, so that we can be sure that we do not modify or delete data from the wrong person.

To file a complaint
If you feel that we do not help you in the right way, you have the right to file a complaint with the supervisor. This is called the Dutch Data Protection Authority.

Contact information
Hogenkamp Klompen en Souvenirs BV
Dr. Huber Noodtplaats 6
7001DT Doetinchem
info@klompjes.com
Phone: 0314 324 933